GM DEALERSHIP SCAMMED ME
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GM DEALERSHIP SCAMMED ME - 1/12/2006 11:56:47 PM
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MusicMaverick
Posts: 25
Joined: 12/24/2005
Status: offline
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So for those of you who are not aware. I recently took my 98 Blazer in to get the transmission looked over because it was slipping. They charged me $90 and told me that the transmission was slipping and it needs to be replaced. What I wanted to know was what was wrong with the transmission. They told me they don't work on transmissions, they simply replace them. Fine, whatever. The next issue was that when I went to pick it up, it wouldn't start. They told me that it had appeared that mice had been chewing at wires up in the engine compartment. When we had it inspected later we found that they were not mice marks, but they had been clearly sliced with a knife. This was not there before we brought it in as we knew this truck inside and out. The next issue was that they tried to tell me my alternator was bad and thats why it wasn't starting. They quoted me $500 to have it replaced. Well, again, when we brought it home to look at it, we found that there was a plug that had been disconnected from the alternator causing it to fail. Once plugged back in, it worked just fine. I asked if it was possible for the plug to have come undone on its own accidentally. No, it was a rubber sealed plug that was deliberatly disconnected. Needless to say, I will placing a stop payment on that $90 charge. I am so pissed off right now!!
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RE: GM DEALERSHIP SCAMMED ME - 1/13/2006 10:51:00 AM
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nj4x4blaze
Posts: 1806
Joined: 8/5/2005
From: North Jersey
Status: offline
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Seems you have a hater working there at the dealer..... The dealership down the street from my house is just a equally as bad...
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RE: GM DEALERSHIP SCAMMED ME - 1/13/2006 11:15:59 AM
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Canadian88
Posts: 489
Joined: 11/23/2005
From: Detroit
Status: offline
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You should file a report with the better business burea. They have a website where you can register complaints so other people can see them and hopefully not get the same bullshit service.
_____________________________
2003 4.3L 2WD Blazer 2DR K&N air filter
Alpine S-type speakers in all 4 corners
Damplifier behind all speakers and in cargo area
Alpine CDA-9856 (iPod interface)
Alpine 10" type S Sub with 400W Alpine MRP-M450 amp www.secondskinaudio.com
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RE: GM DEALERSHIP SCAMMED ME - 1/17/2006 10:48:48 PM
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swartlkk
Posts: 15276
Joined: 5/1/2005
From: Waterloo, NY
Status: offline
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I would suggest you speak with the upper management of the dealership in question. Be polite ALWAYS, even when turning to other means such as calling customer assistance or the BBB. I have been in your shoes before and believe me, the old saying "You get more flies with honey" goes along way when trying to get through to the service manager or upper management. Keep notes on everything. Get the name of everyone and anyone that looked at and/or worked on your vehicle while it was in their care. If/When you call customer assistance (do this before BBB), have all of that information available along with the information on the dealership you are dealing with.
Customer Assistance from GMs website:
GM Customer Assistance
< Message edited by swartlkk -- 1/17/2006 10:49:15 PM >
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Kyle-
04 Rainier
My Restoration Projects
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RE: GM DEALERSHIP SCAMMED ME - 1/17/2006 11:19:33 PM
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RedBlaze
Posts: 181
Joined: 7/29/2005
From: Atlantic, NC (eastside whats crack-a-lackin!)
Status: offline
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That sucks man I feel your pain. Another victim of the stealership.
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'00 Chevy Blazer, Red, 2door, 4x4, Auto
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RE: GM DEALERSHIP SCAMMED ME - 1/18/2006 7:03:20 AM
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swartlkk
Posts: 15276
Joined: 5/1/2005
From: Waterloo, NY
Status: offline
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I am very picky about my dealerships. I have found 2 VERY good GM dealerships within 30 minutes of my home. The closer (by about 15-20 minutes) doesn't have a body shop, but they have a VERY thorough repair shop and I have been very pleased with the warranty work they have done for me in the past. I know that warranty work isn't the same as walkin stuff, but it goes a long way in making me feel good about them and the posibility of bringing in out of pocket repairs to them.
Now, my experiences have been night and day when it comes to dealerships and much of it hinges solely on the service manager. In attempting to find a dealership to do the warranty work for my Bonneville, I stopped in at the local GM dealership even though they didn't specifically sell/service Pontiacs. The service manager told me that pretty much all aftermarket warranties sucked and he'd be surprised if the work that I need done would be covered. 7 miles down the road, the service manager said, sure no problem, we can get to it tomorrow. I never went back to the first dealership even though it was 3 miles from my home.
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Kyle-
04 Rainier
My Restoration Projects
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RE: GM DEALERSHIP SCAMMED ME - 1/18/2006 2:36:32 PM
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redroseluver
Posts: 202
Joined: 1/16/2006
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You all make me so happy that my boyfriend is a certified mechanic, and I am learning from him.
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If the earth didn't suck we would all fall off.
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RE: GM DEALERSHIP SCAMMED ME - 1/18/2006 3:30:26 PM
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swartlkk
Posts: 15276
Joined: 5/1/2005
From: Waterloo, NY
Status: offline
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Why learn... You have to have a reason to keep him around.
LOL. Just Kidding ofcourse.
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Kyle-
04 Rainier
My Restoration Projects
Please Do Not PM for Tech Help
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RE: GM DEALERSHIP SCAMMED ME - 1/19/2006 1:26:26 AM
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redroseluver
Posts: 202
Joined: 1/16/2006
Status: offline
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what, and be just another pretty face. Honey, I have worked on jet engines, helocopter engines, and cargo plane engines for the last 8 years. I don't think it will hurt to learn about car engines. Besides, every guy loves a pretty girl covered in grease. 
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If the earth didn't suck we would all fall off.
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RE: GM DEALERSHIP SCAMMED ME - 1/19/2006 10:03:53 AM
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m00nwater
Posts: 3269
Joined: 3/10/2005
From: Redbridge, but I now live in the 'shwa
Status: offline
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quote:
ORIGINAL: redroseluver
every guy loves a pretty girl covered in grease.
I agree...my friend Kim is a mechanic and she was on a poster recently for women in trades. You should have heard the amount of phone calls that came ino her shop asking for her to work on people's cars.
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:::::::::::::::::::::::::: little girl in a big truck:::::::::::::::::::::::::::
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RE: GM DEALERSHIP SCAMMED ME - 1/19/2006 3:11:55 PM
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Canadian88
Posts: 489
Joined: 11/23/2005
From: Detroit
Status: offline
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quote:
ORIGINAL: m00nwater
quote:
ORIGINAL: redroseluver
every guy loves a pretty girl covered in grease.
I agree...my friend Kim is a mechanic and she was on a poster recently for women in trades. You should have heard the amount of phone calls that came ino her shop asking for her to work on people's cars.
little did they know...
_____________________________
2003 4.3L 2WD Blazer 2DR K&N air filter
Alpine S-type speakers in all 4 corners
Damplifier behind all speakers and in cargo area
Alpine CDA-9856 (iPod interface)
Alpine 10" type S Sub with 400W Alpine MRP-M450 amp www.secondskinaudio.com
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RE: GM DEALERSHIP SCAMMED ME - 1/19/2006 4:44:19 PM
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m00nwater
Posts: 3269
Joined: 3/10/2005
From: Redbridge, but I now live in the 'shwa
Status: offline
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quote:
ORIGINAL: Canadian88
little did they know...
What? That she was a great mechanic? People said they'd rather have a girl work on their cars because they've been scammed by men so many times before. I was surprised that so many men wanted her to work on their cars...so many guys have this attitude that women have no idea how to fix cars.
< Message edited by m00nwater -- 1/19/2006 4:46:12 PM >
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:::::::::::::::::::::::::: little girl in a big truck:::::::::::::::::::::::::::
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RE: GM DEALERSHIP SCAMMED ME - 1/20/2006 5:44:54 PM
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Canadian88
Posts: 489
Joined: 11/23/2005
From: Detroit
Status: offline
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little did they know she wasn't interested in men.
_____________________________
2003 4.3L 2WD Blazer 2DR K&N air filter
Alpine S-type speakers in all 4 corners
Damplifier behind all speakers and in cargo area
Alpine CDA-9856 (iPod interface)
Alpine 10" type S Sub with 400W Alpine MRP-M450 amp www.secondskinaudio.com
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RE: GM DEALERSHIP SCAMMED ME - 1/23/2006 4:49:44 PM
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m00nwater
Posts: 3269
Joined: 3/10/2005
From: Redbridge, but I now live in the 'shwa
Status: offline
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quote:
ORIGINAL: Canadian88
little did they know she wasn't interested in men.
Who said that? Shes got a boyfriend. Or where you talking about me 
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:::::::::::::::::::::::::: little girl in a big truck:::::::::::::::::::::::::::
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RE: GM DEALERSHIP SCAMMED ME - 1/24/2006 12:26:59 AM
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redroseluver
Posts: 202
Joined: 1/16/2006
Status: offline
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I got some questions for you, mOOnwater. In your picture of the Blazer it shows a woman washing the tires. Is that you, and if so what is the tattoo on your arm? (sorry, love tattoos) Second, did you repaint your blazer? I can not get mine to shine like that no matter how much wax I use.
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If the earth didn't suck we would all fall off.
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RE: GM DEALERSHIP SCAMMED ME - 1/25/2006 4:54:44 PM
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m00nwater
Posts: 3269
Joined: 3/10/2005
From: Redbridge, but I now live in the 'shwa
Status: offline
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Yep that's me. I'll PM you so we don't go completely off topic here...
But I WILL give a plug for Wolfgang...I used the stuff I won here on my truck and I was amazed.
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:::::::::::::::::::::::::: little girl in a big truck:::::::::::::::::::::::::::
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Printable Version
Look for car care products without petroleum products in it and it will protect the paint like it is supposed to.
